We help you produce useful software


UX & UI Design

Evidence-driven interface design · Acting on user research · Interaction design · Wireframing · Styleguides · Rapid prototyping · Usability heuristic evaluation · Information Architecture · UI documentation · Multi-device and multi-channel design

Scrum Coaching

Scrum team coaching · Scrum education · Organisational transformation · Retrospectives · Product owner support, coaching and UX skills training · Backlog refinement · Software production process improvement · IT & Biz integration

User Research

Discovery of true user needs · User interviews · Stakeholder interviews · Qualitative usability testing · Quantitative user testing · UX metrics · Persona building · Journey mapping · Task analysis · Surveys · Analytics review · Log analysis · Prototype testing · Competitive testing

Requirements Management

Requirements discovery and gathering · MVP definition · User stories creation · Acceptance criteria discovery · Business analysis and BA coaching · KPI discovery and measurement · Competitor analysis · API mapping · System to UX gap analysis


"The results were stunning especially in business value prioritisation, user centered requirements, lead time reduction, quality improvement and in the integration of business & developers through Scrum and UX"

- Xavier Albaladejo, Agile-Lean (Executive) Coach and Organizational Transformation at MANGO

"The scientific method that Zanshin Labs uses to approach a problem will either pave the way for the right solution, or discover if you are looking at the wrong problem. This is when your company will start to get better"

- Paris Kasidiaris, CEO, Sourcelair

"I've had the pleasure to work with Soritis on a number of successful UX projects for Logicea's clients. Even though excellent work does not need any recommendation, I have to say that Sotiris inspires and influences others to work toward common goals and do great work.

His knowledge on UX matters and processes along with his ability to connect with key stakeholders is unmatched. He is relentless when it comes to the success of any work he is involved with. I can't wait to work with him again."

- Yiannis Velissarakos, Chief Strategy Officer, Logicea LLC

"Working with John and Sotiris was a great experience. They introduced the Agile philosophy in a disciplined but friendly way.

They really know how to collaborate with stakeholders and challenge them. Zanshin Labs are very demanding on the quality of the requirements we produced. In terms of UX design, they quickly understood our context and did not only deliver but also took the time to explain the process behind their work."

- Mehdi Chekkal, Digital Product Manager, AXA Insurance Gulf